July 7, 2025

Frequently Asked Questions (FAQs) About Commercial Laundry Services

Dez Jennings

When it comes to managing linens, uniforms, or other textile needs for your business, choosing a professional commercial laundry service can make all the difference. At Bay Towel, we work with a wide range of industries — from healthcare and hospitality to restaurants and manufacturing — to deliver clean, high-quality textiles on time, every time.

Below are some of the most frequently asked questions we receive about commercial laundry services:

1. What Types of Businesses Use Commercial Laundry Services?

Almost any business that relies on linens or uniforms can benefit from commercial laundry services. This includes:

  • Hospitals and medical clinics
  • Hotels and resorts
  • Restaurants and catering companies
  • Industrial and manufacturing facilities
  • Spas, gyms, and salons
  • Event venues and country clubs


- Bay Towel customizes services to fit each industry’s unique needs — whether that’s sanitizing surgical linens or providing crisp white tablecloths for a fine dining establishment.


2. What’s the Difference Between On-Premise Laundry and Commercial Laundry?

On-premise laundry (OPL) means handling all laundry in-house, which requires equipment, staff, utilities, and maintenance. Commercial laundry, like Bay Towel, offers a cost-effective alternative. We pick up your soiled linens, clean them in our high-capacity, industrial-grade facilities, and return them ready to use.

With professional laundering, you benefit from:

  • Lower utility costs
  • Consistent, high-quality results
  • Fewer staffing and maintenance responsibilities
  • Access to linen inventory management


3. How Often Will My Items Be Picked Up and Delivered?

This depends on your business’s needs. Bay Towel offers flexible service schedules — from daily to weekly pickups. We work closely with our clients to create a dependable delivery schedule that ensures you never run out of clean inventory.


4. Are Commercial Laundry Services Sanitary?

Yes — in fact, they’re more sanitary than most in-house systems. At Bay Towel, we follow strict hygiene protocols and use advanced laundering processes that meet or exceed healthcare-grade disinfection standards. Our procedures are validated to remove bacteria, viruses, and other pathogens.


5. Can I Rent Linens and Uniforms or Do I Have to Own Them?

You have both options! Bay Towel offers:

  • Linen and uniform rental: We supply, maintain, and clean everything for you.
  • Customer-owned goods (COG) laundering: We clean garments purchased from Bay Towel.


- Our team will help you decide which option is best based on your budget and operational needs.


6. What Types of Items Can Be Laundered?

Our services cover a wide variety of items, including:

  • Bed sheets and towels
  • Tablecloths and napkins
  • Medical gowns and scrubs
  • Chef coats, aprons, and kitchen towels
  • Industrial uniforms and safety gear
  • Mats, mops, and more


- If it needs to be clean — Bay Towel can handle it.


7. How Do I Get Started With Bay Towel?

Getting started is easy. Contact our team for a free consultation. We’ll walk through your current laundry process, assess your textile needs, and develop a custom program that improves efficiency, quality, and cost.


Let’s Keep It Clean

At Bay Towel, we take pride in offering professional, reliable, and scalable laundry solutions that help our clients operate more smoothly. Whether you're looking to upgrade your linen quality, save on operational costs, or ensure compliance with health standards — we’re here to help.


Have a question not answered here? Reach out to us — we’d love to talk!

Talk To Us!